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	<title>Gaining Ground - Online Marketing &#38; Communications &#187; email. surveys</title>
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		<title>Keep talking to your customers</title>
		<link>http://www.gainingground.co.uk/2009/03/keep-talking-to-your-customers/</link>
		<comments>http://www.gainingground.co.uk/2009/03/keep-talking-to-your-customers/#comments</comments>
		<pubDate>Mon, 02 Mar 2009 20:58:14 +0000</pubDate>
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				<category><![CDATA[Capabilities]]></category>
		<category><![CDATA[Featured]]></category>
		<category><![CDATA[CMS]]></category>
		<category><![CDATA[content management]]></category>
		<category><![CDATA[email. surveys]]></category>
		<category><![CDATA[polls]]></category>
		<category><![CDATA[social media]]></category>

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		<description><![CDATA[It’s a well known statistic that it’s more profitable to keep existing customers than it is to have to find new ones. Online marketing can make it easy for you to engage with your customers, find out what they think about your products and services and keep them coming back for more. Some ideas to [...]]]></description>
			<content:encoded><![CDATA[<p>It’s a well known statistic that it’s more profitable to keep existing customers than it is to have to find new ones. Online marketing can make it easy for you to engage with your customers, find out what they think about your products and services and keep them coming back for more. Some ideas to look at:</p>
<ul type="disc">
<li>Email      marketing campaigns — tell them about your latest products and services or      remind them of upcoming events.</li>
<li>Online      surveys — what do your customers really think?</li>
<li>Social      media — get your customers talking.</li>
<li>Refresh      your website content — content management systems.</li>
</ul>
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